Last Updated:
1. Introduction & Our Commitment
Welcome to Safford Equipment Sale (saffordequipmentus.com). We specialize in providing professional-grade outdoor power equipment to a global community of farmers, landscaping professionals, commercial entities, and dedicated homeowners. Our product portfolio, featuring trusted brands like Husqvarna, Ariens, Gravely, and Kioti, is built on principles of reliability, value, and performance.
These Terms and Conditions govern your access to and use of our website, as well as all purchases made through it. By accessing our site or placing an order, you agree to be bound by these terms. Please read them carefully.
2. User Obligations and Responsibilities
As a user of our website and services, you agree to:
- Provide Accurate Information: Ensure all account and order information (including shipping address and contact details) is accurate and current.
- Authorized Use: Use our website only for lawful purposes and in accordance with these terms. You may not use our site in any way that could damage, disable, or impair it.
- Account Security: Maintain the confidentiality of your account credentials and accept responsibility for all activities under your account.
- Compliance with Laws: Ensure your use of purchased equipment complies with all local, state, and national laws, regulations, and safety standards.
- Age Requirement: Confirm you are of legal age in your jurisdiction to form a binding contract (typically 18 years or older).
3. Product and Service Description
3.1 Product Range
We offer a curated selection of professional and residential outdoor power equipment, including but not limited to:
- Lawn & Garden: Zero-Turn Mowers, Tractors, Automowers, Lawn Care equipment.
- Landscaping & Forestry: Chainsaws, Hedge Trimmers, Blowers, Tree & Shrub care products.
- Agricultural & Commercial: Ag Sprayers, Disc Harrows, Commercial Bundles.
- Value Bundles: Residential and Commercial Bundles designed for specific needs.
We strive for accurate product descriptions, images, and specifications. However, minor variations in color or design may occur. Product availability is subject to change.
3.2 Service Area
We ship to a global customer base. However, deliveries to some remote areas in Asia and other select regions may require special logistical arrangements and are subject to availability. By placing an order, you confirm your shipping address is within our serviceable region.
4. Order and Payment Terms
4.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline your order for any reason, including limitations on quantity, inaccuracies in product or pricing information, or issues identified by our fraud prevention protocols.
Order Confirmation: Your receipt of an order confirmation email does not signify our acceptance of your order. A contract is formed only when we send a shipment confirmation email.
4.2 Pricing and Payment
- All prices are listed in US Dollars (USD).
- We accept the following payment methods: Visa, MasterCard, JCB, and PayPal.
- Payment is due at the time of order. Your card will be charged when the order is placed.
- We reserve the right to correct any pricing errors, even after an order has been placed.
4.3 Shipping and Delivery
Processing Time: Orders are processed within 1-2 business days after payment confirmation.
Shipping Options:
- Standard Shipping: Via DHL or FedEx. Flat rate of $12.95 USD. Estimated delivery: 10-15 business days after shipment.
- Free Shipping: Via EMS (Economy Mail Service). Available on all orders over $50 USD. Estimated delivery: 15-25 business days after shipment.
Delivery times are estimates and may be affected by customs clearance, local holidays, or unforeseen logistical events.
Risk of loss and title for products pass to you upon delivery to the carrier. You are responsible for filing any claims with carriers for damaged or lost shipments.
5. Returns, Refunds, and Exchanges
Our policy is designed to be straightforward, reflecting the dependability of our equipment. Full details are available on our Shipping & Returns page. Key terms include:
- 15-Day Window: Return or exchange requests must be initiated within 15 days of the delivery date.
- Condition: Items must be in new, unused condition, in the original packaging with all manuals and accessories.
- Non-Returnable Items (Safety/Hygiene): For safety, hygiene, and compliance reasons, the following items cannot be returned unless defective or damaged: Chainsaws, Hedge Trimmers, Ag Sprayers, Blowers, and Tree & Shrub Care Products.
- Defective/Damaged Items: Contact us within 48 hours of delivery at [email protected] for a free replacement or refund.
- Refunds: Approved refunds are processed to the original payment method within 5-7 business days after we receive and inspect the return. Original shipping fees are non-refundable for returns not due to our error.
6. Intellectual Property
All content on this website, including text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Safford Equipment Sale, its suppliers, or its licensors and is protected by international copyright, trademark, and other intellectual property laws.
The trademarks “Husqvarna,” “Ariens,” “Gravely,” and “Kioti” are the property of their respective owners. You may not use any meta tags or other “hidden text” utilizing our name or trademarks without our express written consent.
You are granted a limited, revocable license to access and make personal use of this site, but not to download (other than page caching) or modify it, or any portion of it, except with our express written consent.
7. Limitation of Liability
Safford Equipment Sale and its affiliates will not be liable for any indirect, incidental, punitive, or consequential damages arising out of or related to:
- The use of or inability to use our website or services.
- The use, operation, or performance of any products purchased, including any personal injury, property damage, or business interruption.
- Unauthorized access to or alteration of your transmissions or data.
- Statements or conduct of any third party on the service.
Our total liability to you for all claims arising from these terms or your use of the site or products shall not exceed the total amount you paid for the specific product(s) giving rise to the claim.
Disclaimer of Warranties: Except as expressly stated in our return policy or a separate manufacturer’s warranty, products are sold “AS IS” and “AS AVAILABLE.” We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement to the fullest extent permitted by law.
8. General Provisions
Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Kentucky, United States, without regard to its conflict of law provisions.
Changes to Terms: We reserve the right to update these Terms and Conditions at any time. The “Last Updated” date at the top will be revised. Your continued use of the site after changes constitutes acceptance of the new terms.
Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Contact Us: For questions about these Terms and Conditions, please contact us:
Email: [email protected]
Mailing Address:
Safford Equipment Sale
4668 Cerullo Road
Louisville, US 40299
We respond to inquiries within 1-2 business days.
